Effective Date:15 October 2025
Please read these Terms and Conditions ("T&Cs") carefully before purchasing a ticket for the "Unsigned But Known" event (the "Event"). By purchasing a ticket, you agree to be bound by these T&Cs.
1.1. Contract: The purchase of a ticket establishes a contract between the purchaser/ticket holder (the "Buyer") and Unsigned But Known (the "Promoter").
1.2. Acceptance: All tickets are sold subject to these T&Cs, the rules of the venue, and any guidelines set forth by the Promoter.
2.1. Non-Refundable: All ticket sales are final. Tickets are non-refundable except in the event of a full cancellation of the Event by the Promoter (see Section 4).
2.2. Resale Restriction: Tickets may not be resold for commercial gain or at a price higher than the face value. If tickets are resold in breach of this clause, they may be cancelled without refund, and the Buyer may be refused entry.
2.3. Ticket Responsibility: The Buyer is responsible for ensuring the ticket is kept safe. The Promoter is not responsible for lost, stolen, or damaged tickets.
2.4. Fees: The price of the ticket includes all applicable taxes but may exclude booking fees or transaction charges imposed by the ticket seller, which are non-refundable.
3.1. Right of Admission: The Promoter reserves the right to refuse admission or remove any Buyer from the Event or venue who breaches these T&Cs, endangers the safety of others, behaves in a disorderly manner, or otherwise acts inappropriately, without compensation or refund.
3.2. Age Restrictions: All attendees must be 18 years of age or older. Valid photo ID may be required for entry.
3.3. Search: The Buyer consents to be searched by venue security staff. Prohibited items, determined by the venue or Promoter, will be confiscated.
4.1. Line-Up Changes : The advertised line-up and set times are subject to change without notice. The ticket is sold for the entire Event and not for a specific Artist or performance. No refunds will be issued solely due to the substitution or non-appearance of any advertised Artist.
4.2. Minimum Performance Guarantee: The Promoter does not guarantee that the Artist will perform for a specific length of time beyond the minimum required by their contract with the Promoter.
4.3. Change of Venue : The Promoter reserves the right to change the venue for the Event due to unforeseen circumstances or operational requirements.
* Validity: Tickets will remain valid for the new venue, provided the new location is within the greater Manchester metropolitan area.
* No Refund for Venue Change: No refunds will be offered solely on the basis of a venue change under this clause.
4.4. Cancellation: In the event the Promoter cancels the Event entirely, the Buyer will be offered a full refund of the face value of the ticket (excluding any associated booking fees or charges).
4.5. Rescheduling: If the Event is rescheduled, the Buyer's ticket will be valid for the new date. If the Buyer cannot attend the rescheduled date, a refund of the ticket face value may be offered, provided the request is made within a specified period communicated by the Promoter.
5.1. Recording Rights: The Promoter and its authorized parties reserve the right to photograph, film, or otherwise record the Event and use any resulting footage or images for promotional, commercial, or other purposes, without payment to the Buyer.
5.2. Personal Recording: The use of professional cameras, video cameras, or recording equipment is strictly prohibited.
6.1. Limit: The Promoter shall not be liable for any loss, injury, or damage to any person (including the Buyer) or property, howsoever caused (including by the Promoter or its staff), except where liability is legally mandated and cannot be excluded. The Promoter's liability is strictly limited to the face value of the ticket purchased.
7.1. This Agreement and any disputes or claims arising out of or in connection with it shall be governed by and construed in accordance with the laws of England and Wales.
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